AYCE Privacy Notice

This privacy notice explains how AYCE and its affiliates (“AYCE,” “we,” or “us”) process information about you. This privacy notice applies when you use our websites, mobile applications, browser extensions, payment processing services, application programming interfaces, and other online products and services that link to this privacy notice (collectively, our “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us or our Services.

We may change this privacy notice from time to time. If we make changes, we will notify you by revising the date at the top of this notice and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this privacy notice regularly to stay informed about our information handling practices and the choices available to you.

Collection of Information

Information You Provide to Us We collect information you provide directly to us. For example, you can provide information directly to us when you create an AYCE account, use our Services to send and receive money or cryptocurrency, request access to or use certain features, request customer support, or otherwise communicate with us. The types of information we may collect about you include:

• Name and contact information (such as email address, postal address, and phone number)
• Date of birth, username, profile image, and photograph
• Payment and transaction hashes (including blockchain addresses)
• Identity information (such as government-issued identification numbers, photos of government-issued documents, and proof of address)
• Passcode and payment/financial account information (including payment method details and bank account/routing numbers)
• Transaction information (including information about other parties to the transaction)
• Any other information you choose to provide

To open a business account with AYCE, we may require additional information, such as:

• Business name, physical and mailing addresses
• Proof of address and tax ID
• Name of beneficial owner(s) and proof of legal formation (e.g., Certificate of Incorporation)
• Bank statement, account information, and authorized employee contact details

Information We Collect Automatically When You Interact with Us When you use or interact with our Services, we may automatically collect certain information, including:

• Transactional Information: Details about transfers, cryptocurrency transactions, and payments, including transaction amount, date, origin/destination addresses, and counterparties.
• Device Information: Information about your device, such as hardware model, operating system version, mobile network, IP address, device identifier, browser type, and app version.
• Location Information: Approximate geographic location inferred from your IP address.
• Cookies and Similar Tracking Technologies: Data collected via cookies, web beacons, and other tracking tools, which help us provide, improve, and secure our Services.

Do Not Track We do not respond to Do Not Track (DNT) signals.

Information We Collect from Other Sources We may collect information about you from third-party sources, such as:

• Identity verification and know-your-customer service providers
• Financial institutions and payment service providers
• Advertising partners and other users of our Services
• Public records and other publicly available sources

Information We Derive We may derive insights about you from the data collected, such as location based on your IP address or potential product interest based on transaction history.

Use of Information We use the information we collect to:

• Provide, maintain, and improve our Services
• Authenticate and verify your identity
• Send transactional and account-related communications
• Detect, investigate, and prevent fraudulent or illegal activity
• De-identify, anonymize, or aggregate your information
• Comply with legal and regulatory obligations
• Deliver targeted advertising and measure advertising effectiveness
• Carry out any other purposes described at the time of collection

Share of Information We share your information in the following scenarios:

• With Service Providers: Companies that assist with identity verification, payment processing, fraud prevention, and other operational needs.
• With Financial Institutions: Partners that process payments and transactions you authorize.
• With Business Partners: Providers of jointly offered products or services.
• With Counterparties: Parties to your transactions, including merchants and their service providers.
• With Advertisers and Analytics Providers: To facilitate targeted advertising and analytics.
• For Legal Compliance: As required by applicable laws, regulations, or legal processes.
• In Corporate Transactions: Such as mergers, acquisitions, or asset sales.
• With Your Consent: When you provide explicit permission.

Analytics and Advertising We allow third parties to provide analytics and advertising services on our behalf. These entities may collect information about your use of our Services and your activities across other websites to deliver targeted ads.

Transfer of Information AYCE operates globally, and we may transfer your information to countries outside your place of residence. We take measures to ensure data protection compliance in all jurisdictions where we operate.

Your Choices

• Account Information: Update or correct your account details by logging into your account. Contact us to deactivate your account.
• Targeted Ads Opt-Out: Opt out of targeted advertising by managing your preferences.
• Cookies: Manage cookies via your browser settings.
• Communications Preferences: Opt out of marketing emails through the unsubscribe link in those emails.
• Mobile Push Notifications: Adjust your device’s notification settings to disable push messages.

Protection of Information We implement robust security measures to protect your personal data and limit access to authorized personnel only.

Children You must be at least 18 years old to use our Services. We do not knowingly collect information from children under 13.

Additional Disclosures for International Users Users in certain jurisdictions may have additional data protection rights, such as the right to access, correct, or delete personal data. Contact us to exercise these rights.

Contact Us If you have questions about this privacy notice, please contact us at info@ayce.co.