AYCE Terms of Service
These AYCE ("AYCE," "we," "us," or "our") Terms of Service ("Agreement") govern your use of AYCE's products and services through our website located at https://ayce.co (the "Site") and our mobile device and web-based applications ("Apps"). This Agreement constitutes a binding obligation between you and AYCE. To make this Agreement easier to read, the Site, Apps, and the services that we provide through the Site and the Apps are collectively referred to in this Agreement as the "Services." The Services are provided by AYCE, including its affiliates as applicable and identified in written communications, electronic transmissions, receipts, or otherwise that reference this Agreement. By using the Services, you agree to be bound by this Agreement, the Acceptable Use Policy, and any additional provisions and conditions provided to you for your use of the Services (collectively, the “Policies”), which may include terms and conditions from third parties.
IMPORTANT NOTICE REGARDING ARBITRATION: WHEN YOU AGREE TO THIS AGREEMENT, YOU ARE AGREEING TO RESOLVE ANY DISPUTE BETWEEN YOU AND AYCE THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY SECTION 12 "ARBITRATION AGREEMENT" FOR DETAILS REGARDING ARBITRATION.
We will periodically revise and update this Agreement and post the updated version to the Site and Apps, as further described in Section 2 (Changes to Agreement or Services).
Privacy Notice
Please refer to the "AYCE Global Privacy Notice" ("Privacy Notice," available at https://ayce.co/privacy-policy) for information on how we collect, use, and disclose information, including your personal information. You acknowledge and agree that through your use of the Services, you consent to the collection, use, and disclosure of your information as set forth in the Privacy Notice. In providing the personal information of any individual (other than yourself) that may receive transactions from you as part of your use of the Services, you agree that you have obtained consent from such individual to disclose their personal information to us, as well as their consent to our collection, use, storage, and disclosure of such personal information, in the manner and for the purposes set out in our Privacy Notice.
Changes to Agreement or Services
We may update this Agreement at any time (including the Policies), at our sole discretion. If we do so, we will deliver a notice by posting the updated Agreement on the Apps and on the Site, and potentially through other communication(s) deemed appropriate by us. Accordingly, it is important that you review this Agreement on our Apps or Site regularly for updates, including when you use the Services. If you continue to use the Services after we have posted an updated Agreement, you are agreeing to be bound by the updated Agreement. If you do not agree to be bound by the updated Agreement, then you may not use the Services anymore. As our Services evolve, we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.
Eligibility and Account Creation
(a) Eligibility. If you wish to access the Services, you must create an account with AYCE ("Account"). To open an Account and use the Services, you must be 18 years of age or older and capable of forming a binding contract, in compliance with the terms of this Agreement, and not otherwise barred from using the Services under applicable law. We may establish additional eligibility criteria at our discretion. By creating an Account, you represent that you (not anyone else) have created the Account and that you will only use the Account for yourself and not on behalf of a third-party without AYCE’s consent.
(b) Your Account Credentials and Security Obligations . When you create an Account, you must retain access to the Account-linked email, your personal identification number (“PIN”), and any other credentials that are used to access your Account (collectively, "Credentials") to continue to access your Account and to use the Services. You must maintain the security of your Account by protecting your Credentials and Account-linked devices, not disclose your Credentials to anyone, and immediately notify us if you discover or otherwise suspect any unauthorized use of or access to your Account. You are responsible for all activities that occur on your Account, whether or not you know about them. You agree to cooperate fully with the legal authorities and AYCE in any investigation of activity on your Account. You may only register one personal Account. To protect yourself from unauthorized activity in your Account, you should regularly log into your Account and review your Account history and your Account statement.
(c) Your Information. To open and maintain an Account, you must provide complete and accurate information, including your full legal name, email address, phone number, and any other information we may request. You agree to update such information, as needed, to keep it accurate and complete. Failure to comply with this Section 3(c) may result in suspension or termination of your Account or your access to certain features or functions of the Services. We may also request, and you agree to provide, additional information or documentation to confirm your identity or that of any person to whom you transfer funds (“Recipient”), substantiate the accuracy of your account information, or confirm your purpose in using the Services. AYCE will have no liability or responsibility for any permanent or temporary inability to access or use any Services, including your inability to withdraw the balance of your Account or execute transactions, as a result of any identity verification or other screening procedures.
(d) Third-Party Service Providers. AYCE has partnered with third parties to facilitate, provide, or otherwise offer certain parts of the Services ("Third-Party Service Providers"). You may be required to enter into additional agreements with such Third-Party Service Providers in order to enable or access certain functions of the Services. AYCE does not have control of, or liability for, the products or services offered by Third-Party Service Providers or for the performance of any Third-Party Service Providers.
(e) Enhanced Verification. Depending on your use of the Services or AYCE's risk determination, AYCE may, in its sole discretion, require identity verification, screening procedures, or enhanced verification ("Enhanced Account Verification"). As a result, you may be required to provide AYCE or our Third-Party Service Provider with certain personal information, including, but not limited to, your (or any Recipient's) name, address, telephone number, email address, date of birth, taxpayer identification number, government identification number, photograph of your government-issued ID or other photographic proof of your identity, and information regarding any external bank account that you link to your AYCE account (“Bank Account”). You hereby authorize AYCE, directly or through our Third-Party Service Provider, to make any inquiries necessary to verify your or any Recipient's identity or protect against fraud, including but not limited to: (i) query identity information contained in public reports (e.g., your name, address, past addresses, or date of birth); (ii) query account information associated with your Bank Account (e.g., name or account balance); and (iii) take reasonably necessary actions to comply with applicable law. You further authorize any and all third parties to which such inquiries or requests may be directed to fully respond to such inquiries or requests.
(f) Usernames. You may select a unique alpha-numeric name to identify yourself on the Services ("Username"). You may not select a Username that misleads or deceives others as to your identity or creates an undue risk of fraudulent or mistaken payments. You may be required to change your Username at our sole discretion.
Services Generally
(a) General. You may use your Account to make the following transfers, if enabled for your Account: (i) receive payments into your USD balance (your "USD Account") or bitcoin balance (your "BTC Account"); (ii) send payments from your USD Account and BTC Account; (iii) load U.S. dollars into your USD Account from, and withdraw U.S. dollars in your USD Account to, a linked bank account; and (iv) pay a bill from your USD Account by enabling a Biller to initiate a debit from your Account. You may also use your Account to buy and sell bitcoin. Eligibility for certain Services may be subject to Enhanced Account Verification. All transactions through the Services must satisfy the requirements that we may communicate to you from time to time on the Site or in the Apps. AYCE may, in its sole discretion, suspend or prevent any transaction that violates Section 15 (Restrictions and Limitations on Use) or any other section of this Agreement, to comply with applicable law, regulation, or regulatory requirement, or for any other reason.